Speaking gently leads to humility

"Never behave in a way that will make your family very afraid of you." (Gittin 7A) Rashi explains that when someone is scared, he may even lie. Once a person lies, many other sins may follow. Instead, a person should speak quietly and with patience so that he will not frighten the other person. A humble person tries to behave in a way which will help people tell what they are really thinking. In this way, he will find out the truth.
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